🔍 1. Information We Collect

When you browse or make a purchase on our website, we may collect the following types of information:

1. Personal Information
   • Name
   • Phone number
   • Email address
   • Shipping & billing address
   • Payment method (note: we do not store credit/debit card information)
2. Device Information
   • IP address
   • Web browser
   • Time zone
   • Cookies and interaction data
3. Order Information
   • Purchase history
   • Transaction details
   • Delivery preferences

🛒 2. How We Use Your Information

We use the collected data to:

• Process and fulfill your orders
• Communicate order updates
• Improve your shopping experience
• Respond to customer queries and support requests
• Send promotional emails (only if you opt-in)
• Prevent fraud and secure our platform

💳 3. Payment Security

We use secure and trusted third-party payment gateways (e.g., Razorpay, etc.). We do not store your payment details on our servers. All transactions are encrypted using SSL (Secure Socket Layer) technology.

📦 4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

• Courier/logistics partners for delivery
• Payment service providers
• Web analytics tools (Google Analytics, Facebook Pixel)
• Legal authorities if required for fraud prevention or by law

📲 5. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences
• Analyze site traffic
• Deliver personalized content and ads

You can control or delete cookies through your browser settings at any time.

✉️ 6. Email & SMS Marketing

• You will only receive promotional messages if you opt in to our marketing list.
• You can unsubscribe at any time using the “Unsubscribe” link in emails or by emailing us directly.

👶 7. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal information, please contact us to remove it.

🌏 8. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill your orders
• Provide customer service
• Comply with legal or tax obligations

🔐 9. Your Rights

As a user, you have the right to:

• Access your personal information
• Request corrections or updates
• Ask for deletion of your data (in certain cases)
• Opt out of marketing communications

To make such a request, email us at: info@sutisaaj.com

📢 10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." Continued use of the website after changes means you agree to the updated policy.

📞 Contact Us

If you have questions about this Privacy Policy, reach out to us:

• 📧 Email: info@sutisaaj.com
• 📍 Location: Kolkata, WB, IN